Industries · Beauty and fragrance

Recognised, not reached.

Your most loyal clients buy for years. What keeps them is the feeling that the house knows them, not another promotion.

01 · The stake

Loyal clients drift when every message is a promotion.

01

Loyalty is personal.

Top clients return to the advisor who knows their skin, their scent and their rituals.
02

Launches arrive as mass mailings.

The most anticipated launches reach top clients the same way they reach everyone.
03

The counter cannot travel.

Consultations happen in boutique. Between visits, little keeps the relationship warm.

02 · The other 360 days

Moments worth a Story.

For clients who expect to be known, not marketed to.

Exclusive launch

A first look at a new launch for top clients, with the story of how it was made. Ends in a reserved consultation.

Consultation invitation

An invitation to a private consultation with the advisor who knows them.

Collector edition

A limited edition for collectors, with the craft behind the bottle or the case. Ends in a reservation.

Fragrance story

The notes, the perfumer's idea and the materials, told for clients who love to know.

Ritual story

A ritual explained scene by scene by the house, for clients who value expertise.

Private event

An invitation to a masterclass or a private evening in boutique.

03 · Every page knows why

A Story, reasoned.

One brief, worked through. Every scene traces back to what the business needs.

The brief

Business goal
Sell a new fragrance to top clients
Action
Book a private consultation
Subject
A new fragrance from the house

At most three takeaways. Every scene carries one.

01

Recognise this fragrance

An opening film of the bottle from the house's own footage, its name and the idea behind it.
02

Want it, for a stated reason

Scenes on the verified notes and materials this client is drawn to, told in the house's voice.
03

Act

A note from their beauty advisor and a button to book a consultation to discover it.

If a scene carries no takeaway, review removes it. You approve every scene before it is sent.

04 · Who sends it

Sent by your beauty advisors.

Each advisor sends the Story to the clients they look after. You see which scene held them, so the consultation starts in the right place.

Your Embedded Story Manager prepares every Story with you, so your team learns no new tool. How the Story Manager works

What you see for each person

Opened
The client saw it
Time per scene
What held their attention
Clicks
What they wanted to know more about
Re-opens
They came back: interest is growing
Internal shares
Others are involved in the decision
Action taken
They booked or responded

Engagement shows who to follow up with. It is a signal, not a sale.

05 · Live Stories

See a Story.

Made on the INSPIFY AI platform, from the brand's own imagery. These are live. Swipe them.

Beauty house · Launch

Examples shown for illustration. Names are withheld. All imagery and content remain the property of their owners.

07 · Next step

How did your top clients first hear about your last launch?

Choose one client moment and one market. We show you what a Story built from your own imagery looks like, and how you would see who engaged.